Privacy Policy

1. Who We Are

Breadmaker Systems is operated by Restart Inc., a digital services company based in Lagos, Nigeria. When you interact with our website or services, Restart Inc. acts as the data controller responsible for your information.

If you have questions about how we handle your data, contact us at [email protected].

2. What We Collect

We collect information you provide directly when you:

• Complete the free Operations Audit (name, email, phone, business details, responses)
• Book a Strategy Call (name, email, phone, business context)
• Contact us via email or any other channel

We also collect limited technical data automatically, including your IP address, browser type, pages visited, and time of visit — via Google Tag Manager and standard web analytics.

3. How We Use Your Information

We use the information we collect to:

• Deliver the audit report and strategy call you requested
• Communicate with you about your engagement with us
• Send you follow-up information relevant to your business needs
• Improve our website, tools, and services
• Manage our internal CRM and project records
• Comply with legal obligations

We do not use your data for automated decision-making that produces legal or similarly significant effects.

4. WhatsApp and SMS Communication

By submitting your phone number through our audit or booking forms, you consent to receive communications from us via WhatsApp and/or SMS. These messages may include your audit report delivery, call reminders, and follow-up messages related to your enquiry.

You can opt out at any time by replying "STOP" or contacting us directly.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who help us operate our services, including:

• Supabase — database and form data storage
• Google (GTM/Analytics) — website analytics
• Calendly or equivalent — call scheduling
• WhatsApp / Evolution API — message delivery
• Email service providers — report and notification delivery

All processors are required to handle your data in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you become a client, we retain records for the duration of our engagement and for a reasonable period thereafter for legal and accounting purposes.

You can request deletion of your data at any time (see Section 8).

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies via Google Tag Manager. These help us understand how visitors use our site and improve the experience. You can control cookie preferences through your browser settings.

We do not use tracking for advertising retargeting at this time.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for communications at any time
• Object to how we process your data

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted to this page with an updated date. Continued use of our services after changes are published constitutes acceptance of the revised policy.